You can use Google Meet to view your upcoming teleconsults and meet virtually with your mental health professional.
No installation is required as it’s conveniently accessible from your browser via
meet.google.com and is built into all Google Calendar events.
- Once logged into your Google account, going to calendar.google.com will show you upcoming teleconsults.
- Click the event and you will see an option to Join with Google Meet.
ACCESS TO MY MICROPHONE OR CAMERA WAS DENIED
Google Meet needs permission to use your camera and microphone in Chrome. You will be
asked to allow access the first time you join a Meet video call.
PEOPLE CAN’T SEE ME IN THE MEETING
- Check that your computer’s camera is connected, turned on, and pointing towards you unobstructed.
- Check if your camera functions in other apps, like FaceTime in MacOS or the Camera app in Windows 10.
- Close any other application that might be using the camera, then reload Google Meet.
- Restart your computer or your Google Chrome browser
On computers using Chrome, you must allow the browser to access your camera.
PEOPLE CAN’T HEAR ME IN THE MEETING
- Make sure that your mic is on.
- Make sure your mic wasn't muted when you joined the meeting.
OTHER ISSUES
If you encounter other issues, please refer to
this guide.
Google Meet Guide