Privacy Policy


You should carefully read the entire following privacy statement before creating your account and/or availing our products or services. This agreement contains important terms that affect your legal rights. By using our site or service, you hereby agree to the terms of this privacy statement policy.

MedGrocer respects the privacy of its online visitors and users of its products and services and complies with Republic Act No. 10173 also known as the Data Privacy Act of 2012...

We Are Responsible

MedGrocer values your personal information. We will maintain and protect all personal information you entrust with us. All information we collect will be safely and securely stored.

What We Collect

MedGrocer collects information you provide when you interact with our services such as:

  • Contacting us regarding inquiries or quotations about our services
  • Booking a teleconsultation
  • Accomplishing forms or questionnaires
  • Using interactive sections of our services
  • Registering a MedGrocer account on our website
Personally Identifiable Information and How It Will Be Used

“Personally identifiable information” is information that can be used to uniquely identify a user such as name, age, civil status, gender, mailing address, email address, telephone number, mobile number, and other personal details...

How Your Information May Be Shared

MedGrocer may share your information in the following ways:

  • Other Organizations: If you are a member of an organization with a previously agreed upon Privacy Policy...
  • Other Services: MedGrocer may allow third parties performing services under contract...
  • Clinical Service Providers: We may share your information with other healthcare services...
  • Legal Purposes: MedGrocer may release personally identifiable information to comply with court orders...
External Websites and Companies

Other websites and companies that link to and from MedGrocer's online sites and products may collect personally identifiable information...

Children Under the Age of 18

MedGrocer will not knowingly collect personally identifiable information from any person under the age of 18...

Cookies and Other Information on a User’s Machine

MedGrocer’s products, services and sites may employ cookies and other technologies such as pixel tags...

Choice/Opt-out

MedGrocer gives users the option to receive promotional email communications from MedGrocer...

Storage and Security of Personally Identifiable Information

Personally identifiable information provided to MedGrocer will be collected, processed, and stored by MedGrocer in the cloud...

Corrections, Updates, and Removal of Personally Identifiable Information

If you are concerned about the accuracy of personally identifiable information maintained by MedGrocer...

Contact MedGrocer’s Data Privacy Officer

Our Data Privacy Officer provides support regarding data privacy-related questions...

  • Mail: MG Health Solutions, Inc. (MedGrocer), 24F Centuria Medical Makati, Kalayaan cor. Salamanca St., Makati City
  • Call: +632 8541 4868
  • Email: dpo@medgrocer.com